Seven out of ten C-suite executives believe traditional enterprise resource planning software has seen its best days, though the category remains firmly entrenched in corporate IT and opinion is sharply divided on what comes next. A survey of 4,295 CFOs, CISOs, CIOs and CEOs worldwide found 36% expect ERP to give way to composable, API-driven best-of-breed systems, while 33% see the future in "agentic ERP" featuring autonomous AI-driven decision-making.
The research was commissioned by Rimini Street, a third-party support provider for Oracle and SAP. Despite the pessimism, 97% said their current systems met business requirements. Vendor lock-in remains a sore point: 35% cited limited flexibility and forced upgrades as frustrations. Kingfisher, operator of 2,000 European retail stores including Screwfix and B&Q, recently eschewed an SAP upgrade in favor of using third-party support to shift its existing application to the cloud. Gartner analyst Dixie John cautioned that while third-party support may work in the short or medium term, organizations will eventually need to upgrade.
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