A Georgia data center developed by QTS used nearly 30 million gallons of water through two unaccounted-for connections before residents complained about low water pressure and the county utility discovered the issue. "All told, the developer, Quality Technology Services, owed nearly $150,000 for using more than 29 million gallons of unaccounted-for water," reports Politico. "That is equivalent to 44 Olympic-size swimming pools and far exceeds the peak limit agreed to during the data center planning process." From the report: The details were revealed in a May 15, 2025 letter from the Fayette County water system to Quality Technology Services, which outlined the retroactive charge of $147,474. The letter did not specify how many months the unpaid bill covered, but when asked about it Wednesday, Vanessa Tigert, the Fayette County water system director, said it was likely about four months. A QTS spokesperson said the timeframe was 9-15 months. Once the data center was notified, it paid all retroactive charges, a QTS spokesperson said in an email, noting the unmetered water consumption occurred while the county converted its system to smart meters.
The Fayette County water system confirmed the data center's meters are now fully integrated and tracked. Tigert, the water system director, blamed the issue on a procedural mix-up. "Fayette County is a suburb, it's mostly residential, and we don't have much commercial meters in our system anyway," she said. "And so we didn't realize our connection point wasn't working." The incident became public last week when a county resident obtained the 2025 letter to QTS through a public records request and posted it on Facebook, prompting outrage from residents concerned about the data center's water consumption. [...]
Tigert, who sent the 2025 letter to QTS, said the utility didn't know about the water hookups because the connection process "got mixed up" as the county transitioned to a cloud-based system while also trying to accommodate an industrial customer. Tigert also said her staff is small and at capacity. "Just like any water system, we don't have enough staff. We can't keep staff," she said. "I've got one person that's doing inspections and plan review, and so he's spread pretty thin." She said it's possible her staff did know about hookups but that she hadn't been able to locate the inspection report. "I may have hit 'send' too soon," she said about the 2025 letter to QTS. While the utility charged the data center a higher construction rate for the unapproved water consumption, Tigert confirmed the utility did not penalize or fine the data center.
For what it's worth, the Blackstone-owned company says its data centers use a closed-loop cooling system that does not consume water for cooling. The reason for last year's high water use, according to QTS, was the temporary construction work such as concrete, dust control, and site preparation.
Once the campus is fully operational, it should only use a small amount of water for things like bathrooms and kitchens. But that point could still be years away, as construction and expansion in Fayetteville may continue for another three to five years.
The Fayette County water system confirmed the data center's meters are now fully integrated and tracked. Tigert, the water system director, blamed the issue on a procedural mix-up. "Fayette County is a suburb, it's mostly residential, and we don't have much commercial meters in our system anyway," she said. "And so we didn't realize our connection point wasn't working." The incident became public last week when a county resident obtained the 2025 letter to QTS through a public records request and posted it on Facebook, prompting outrage from residents concerned about the data center's water consumption. [...]
Tigert, who sent the 2025 letter to QTS, said the utility didn't know about the water hookups because the connection process "got mixed up" as the county transitioned to a cloud-based system while also trying to accommodate an industrial customer. Tigert also said her staff is small and at capacity. "Just like any water system, we don't have enough staff. We can't keep staff," she said. "I've got one person that's doing inspections and plan review, and so he's spread pretty thin." She said it's possible her staff did know about hookups but that she hadn't been able to locate the inspection report. "I may have hit 'send' too soon," she said about the 2025 letter to QTS. While the utility charged the data center a higher construction rate for the unapproved water consumption, Tigert confirmed the utility did not penalize or fine the data center.
For what it's worth, the Blackstone-owned company says its data centers use a closed-loop cooling system that does not consume water for cooling. The reason for last year's high water use, according to QTS, was the temporary construction work such as concrete, dust control, and site preparation.
Once the campus is fully operational, it should only use a small amount of water for things like bathrooms and kitchens. But that point could still be years away, as construction and expansion in Fayetteville may continue for another three to five years.
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