The Fayette County water system confirmed the data center's meters are now fully integrated and tracked. Tigert, the water system director, blamed the issue on a procedural mix-up. "Fayette County is a suburb, it's mostly residential, and we don't have much commercial meters in our system anyway," she said. "And so we didn't realize our connection point wasn't working." The incident became public last week when a county resident obtained the 2025 letter to QTS through a public records request and posted it on Facebook, prompting outrage from residents concerned about the data center's water consumption. [...]
Tigert, who sent the 2025 letter to QTS, said the utility didn't know about the water hookups because the connection process "got mixed up" as the county transitioned to a cloud-based system while also trying to accommodate an industrial customer. Tigert also said her staff is small and at capacity. "Just like any water system, we don't have enough staff. We can't keep staff," she said. "I've got one person that's doing inspections and plan review, and so he's spread pretty thin." She said it's possible her staff did know about hookups but that she hadn't been able to locate the inspection report. "I may have hit 'send' too soon," she said about the 2025 letter to QTS. While the utility charged the data center a higher construction rate for the unapproved water consumption, Tigert confirmed the utility did not penalize or fine the data center.
For what it's worth, the Blackstone-owned company says its data centers use a closed-loop cooling system that does not consume water for cooling. The reason for last year's high water use, according to QTS, was the temporary construction work such as concrete, dust control, and site preparation.
Once the campus is fully operational, it should only use a small amount of water for things like bathrooms and kitchens. But that point could still be years away, as construction and expansion in Fayetteville may continue for another three to five years.
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