When customers exercise their option for extended support, Broadcom argues it can't deliver because the products covered by the contract don't exist anymore, its contracts allow it to deny support for dead products, and subscriptions are now the industry standard. T-Mobile started using VMware's products in 2008. In one hearing, the carrier's counsel described T-Mobile's VMware implementation as "the base of the entire internal network" and "the place where 1,000 applications reside." Another filing, from Broadcom, says the telco runs VMware software on over 303,000 CPU cores.
Court documents allege that in 2024 Broadcom notified T-Mobile it would not renew support after the initial two-year deal expired in 2025. The two parties kept talking about possible new arrangements. T-Mobile also sought an injunction that would compel Broadcom to provide extended support. Broadcom opposed the injunction, arguing that T-Mobile deliberately waited too long to seek it. At one point T-Mobile suggested a $20 million deal for another two years of support. An affirmation filed last week by T-Mobile vice president of technology Kevin Luu says the carrier sought that arrangement "to be able to complete T-Mobile's transition away from VMware at a more deliberate pace."
The court eventually granted the injunction forcing Broadcom to offer support beyond August 2025, but required T-Mobile to pay $5.28 million and post a $500,000 undertaking. Broadcom continued to provide support but also sought damages on grounds that the injunction meant it missed out on a new deal with T-Mobile. The telco has rubbished that argument in part because the two parties were still talking about a new deal. Broadcom later proposed to charge $24 million for extended support covering six products, a sum it said would cover over 20 staff needed to support T-Mobile. The carrier fired back by pointing out that it has made just two support calls in 2026, which hardly justifies such a massive staff and expense.
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