This week Slashdot reader joshuark found the story of exactly how in 2025 ProPublica reporter Renee Dudley confirmed Microsoft was running tech support for the U.S. Defense Department through China, America's biggest cybersecurity adversary — and how that investigation ultimately changed U.S. government policy.
The reporter first found an ad offering $18 to $28 to hire Americans as "digital escorts" for China-based tech support, then just searched LinkedIn for people who apparently had answered the ad. They discovered that at the time "Behind the scenes, unseen by the users at the U.S. government, it's not just one person who responds," explains ProPublica's podcast. "It's two people... The China-based engineer is the one who knows how to fix the problem. On their end, they produce a block of code to solve it and send it over to the digital escort in the U.S. The digital escort then just copy-pastes it... All of this so that they can follow the government's rule: that you have to be a U.S. citizen or permanent resident to handle sensitive data."
But amazingly to confirm it, ProPublica's researcher just had to input "Microsoft" and "escort" into the U.S. Patent Office search bar, and actually found patents related to digital escorts — along with names of the current and former Microsoft employees listed as inventors. Had the government signed off on the practice? "I could see what Microsoft actually told the government," the reporter says on the podcast, "And there was no mention of foreign engineers being used, and definitely no mention of China."
ProPublic's story was published on a Tuesday, according to the podcast, and by Friday "Microsoft said it had stopped using China-based engineers to support Defense Department cloud systems." And America's Defense Department "also opened up an investigation, looking into whether any of Microsoft's China-based engineers had compromised the government's national security.
Read more of this story at Slashdot.
